Our after-sales service helps to guarantee that our customers receive the maximum amount of value from their investment with us. We pledge to meet your maintenance demands 24/7 with a professional team of qualified specialists, ensuring the continuation of your production process and delivering maintenance for all sorts of products. We also provide installation services and spare parts coverage for our products.
Orascom Services provides maintenance for all our equipment inside and outside warranty in our workshops and on the clients site as well. We have three main workshops specialized in providing maintenance services to our clients. Additionally, we leverage our group's maintenance resources to offer meet our clients aftersales services needs all over Egypt.
Our workshops provide maintenance and support for the following brands:
We are the sole agent and distributor of the spare parts of most of the products we offer. We have a wide array of spare parts and adequate stock to serve the market demand. Our after sales services team covers the entire country of Egypt, and offers consulting and installation services for spare parts. We understand the crucial role that spare parts play in the processes of production and construction; therefore, we pay close attention to the quality and efficiency of our spare parts service.
We provide spare parts for: