Orascom Logo

Orascom Services (previously Orascom Trading) is a leading equipment importation, distribution and after sale services company in the field of commercial agencies in Egypt. The company was established by the late Eng. Onsi Sawiris over 30 years ago and is the agent for diverse, blue-chip Original Equipment Manufacturers (OEMs) in Egypt. Orascom Services grew to serve many vital sectors in the Egyptian market through its wide portfolio covering multiple industries including construction, infrastructure, industrial manufacturing, and agriculture.

For over 20 years, Orascom Services has been representing some of the top agencies such as Hitachi, Sandvik, Grove, Volvo Penta and Mitsubishi Heavy Industries as well as many other global companies.

In early 2022, Orascom Services was acquired by Orascom Construction, a leading global engineering and construction contractor with a footprint covering the Middle East, Africa and the United States and operations encompassing the infrastructure, industrial and commercial sectors. Orascom Construction also owns 50% of BESIX Group, develops and invests in infrastructure opportunities, and holds a building materials and facilities management portfolio. Following the acquisition, Orascom Services was rebranded from its original name, Orascom Trading.

Backed by Orascom Construction’s immense resources, expertise and first-hand understanding of local, regional, and international markets, Orascom Services has further strengthened its capabilities to provide top quality products, complete solution packages, the best quality after-sale services and spare parts.

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WHO WE ARE
WHO WE ARE

Our Resources

Our Four Key Resources

Capitalizing on our four key resources, we aim to provide top quality service to our clients and a strong representation to our suppliers in the markets we serve.

Expertise

Our Expertise in the market as one of the oldest and leading companies in the commercial agencies market in Egypt is one of the key resources that we take pride in. Throughout the past 30 years, Orascom Services has been growing its services portfolio and deepening its relationship with key clients; besides, growing our business in strategic directions. We dedicate our robust understanding of the Egyptian market to best serve our suppliers and clients in a dynamic and growing market.

Sales Force

We believe that our success is the direct result of our people’s success. And, we understand that in our market, the sales team is one of the most important assets that sustain our competitive advantage. This is why we take pride in our carefully selected and experienced sales team. Our sales team consists of 50 professional sales engineers who work with our different departments in smaller sales teams to emphasize specialization and optimize learning curves.

Workshops & Warehouses

Orascom Services has three large workshops and warehouses strategically located nearby our clients. Our workshops supplemented by our Orascom Construction Group’s workshops enable us to provide unparalleled aftersales services to our clients. Also, our warehouse including our free zone warehouse allows us to manage our supply chain efficiently and maintain stock levels to serve our clients timely.

Aftersales Services Team

Orascom Trading has a team of more than 40 engineers and 80 technicians who are highly qualified in providing the aftersales services for our products. We focus on and invest in the training and empowerment of our after-sale services team because we understand their integral role in the services we provide.

Our Shareholders

Orascom Construction

Orascom Services is a wholly owned subsidiary of Orascom Construction, a leading global engineering and construction contractor, owns 50% of BESIX Group; it develops and invests in infrastructure prospects, and manages a portfolio of construction materials and facilities management.